Norwood Crossing Reshaping Aging

What Folks are Saying

Every day we strive to bring the best service, care, and social responsiblity to everything we do. Receiving kind words from those who we have had the good fortune of serving always inspires and motivates us. If we were able to make a difference in your life or the life of a loved one, we would love to hear about it. Please feel free to send us an email or leave a message on our Facebook page.


"My mom was a resident at Norwood Crossing in Chicago for almost 4 years. These were some of the best years of her life. She was constantly busy doing myriad of activites that they have there. She called herself 'roving reporter' as she wrote a column, usually a profile of someone who worked there, for the residents' newsletter. She played bingo, gutzy dice, walked in their annual fashion show and was a volunteer as well. One of her favorite activities was the monthly 'go out to lunch' day. This month it happened the day after she passed away. I spoke to the activites department and they said that when they did go out the next day, they left a chair open in honor of my mom. It was so sweet of them to do that for her. They are so wonderful there. I will always be grateful to them and cannot recommend them highly enough if you are ever in need of a place that not only treats their residents with dignity and love, but the residents have fun there as well. As for their rehab, my mom's fingers on her left hand were moving for the first time in a very long time after she had her stroke! She was so proud of that and that shows the dedication of their staff in helping their residents (not patients, residents) be the best that they can be. Thank you Norwood Crossing. Thank you for making the last years of my mom's life, some of the best ones."
-Sharon G.


“... Thank you very much for your kind attention, care and concern for my mother, Ellen Lillian Heafey during her 13 or 14 years at Norwood Crossing. She was very happy there, and never voiced a complaint or concern during my visits. And, during my visits, I found the staff and employees to be genuine, kind, caring, efficient, pleasant and knowledgeable...During the past few years, I have visited friends or relations in various residential and retirement establishments, and none have compared with your facility. And, by the way, good luck on your expansion project.”
- John (Jack) Heafey


“To say thank you is in no way adequate to express our feelings. When Dr. Dolan quit private practice and became Medical Director of the Home, Maxine (Johansen) came to work with him. When it was apparent that she could no longer live alone, Norwood Crossing was the only place she would consider. During her 12 years at the Home my mother received OUTSTANDING help and support from everyone on your staff. It was very comforting to us knowing that my mother was receiving the very best care in addition to love and understanding from everyone. Thanks much.”
- Gary and Nancy Johansen


"It can truly be said of Norwood Crossing that 'the world is a better place because you are in it."
- Family member


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