Privacy Policy

Last Revised: August 2026

Thank you for visiting Norwood Crossing at norwoodcrossing.org . Norwood Crossing is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information may be collected through our website, how that information may be used, and the choices available to you.

Information We Collect

We may collect information about how visitors use our website through analytics services, cookies, and similar technologies. This information may include browser type, device information, pages visited, time spent on the website, referring pages, and other general website usage data.

This information is generally used to understand website traffic, improve website functionality, evaluate content performance, and enhance the visitor experience.

We may also collect personal information that you voluntarily provide when you submit a contact form, request information, schedule a visit, register for an event, subscribe to communications, or otherwise communicate with us through our website.

Depending on how you interact with us, this information may include your name, email address, telephone number, mailing address, information contained in your message or inquiry, and other information you choose to provide.

How We Use the Information We Collect

We may use information collected through our website to:

  • Respond to inquiries and requests for information;
  • Provide information about Norwood Crossing and its services;
  • Coordinate appointments, tours, or requested services;
  • Communicate with individuals who request or consent to communications;
  • Improve our website, services, content, and visitor experience;
  • Support administrative and operational activities;
  • Comply with applicable legal or regulatory obligations; and
  • Conduct marketing activities where permitted and appropriately consented to.

We do not sell personal information collected through our website. We may disclose information to service providers that assist us with website operation, communications, analytics, technology, or other services performed on our behalf, as well as when disclosure is required by law or necessary to protect legal rights or safety.

Mobile and SMS Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

If you voluntarily provide your mobile telephone number and separately consent to receive text messages, your mobile information may be used to provide the categories of communications for which you have opted in.

Consent to receive text messages is optional and is not required in order to submit a website inquiry, request information, or use our website.

Additional information regarding SMS communications, message frequency, opt-out instructions, support, and applicable message and data rates can be found in our Terms and Conditions .

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand visitor interactions, and improve website performance.

Some cookies may be necessary for website functionality, while others may support analytics, advertising, or performance measurement. You may be able to manage cookies through your browser settings.

Your Privacy Choices

If you have submitted personal information through our website, you may contact us to request that we update or correct that information where appropriate.

You may also request to discontinue communications that you previously requested or consented to, subject to applicable legal and operational requirements.

SMS communications may be discontinued using the opt-out instructions provided in our Terms and Conditions and in the applicable text message program.

Considerations for California Residents

California residents may have certain rights regarding their personal information under applicable California privacy laws.

Where required by law, eligible California residents may request information regarding certain categories of personal information collected, used, or disclosed by us.

Requests may be submitted using the contact information provided below.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly solicit or collect personal information from children under 13 through the website.

If you are a parent or legal guardian and believe that a child has provided personal information to us through our website, please contact us using the information below.

Links to Third-Party Websites

Our website may contain links to websites, platforms, services, or resources operated by third parties.

We are not responsible for the privacy practices, security, content, or availability of websites or services operated by third parties. We encourage visitors to review the privacy policies of any third-party websites they visit.

Security

We use reasonable administrative and technological measures intended to help protect personal information submitted through our website. However, no website, electronic communication, database, or method of transmitting information over the internet can be guaranteed to be completely secure.

Visitors are responsible for taking reasonable precautions when submitting or transmitting personal information online.

Notice to International Visitors

Norwood Crossing operates in the United States. If you access our website from outside the United States, information you provide may be transferred to, stored, and processed in the United States.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, practices, or applicable requirements.

When changes are made, the "Last Revised" date displayed at the top of this page may be updated. We encourage visitors to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact:

Norwood Crossing

Owned by Oakdale Seniors Alliance

6016 N. Nina Avenue

Chicago, IL 60631

Phone: (773) 631-4856

Email: [email protected]

Website: norwoodcrossing.org